1. Information Collected
When you interact with the site (place an order, contact the company, or sign up for updates), the following personal data may be collected:
- Full name
- Contact phone number
- Email address
- Shipping / billing address
- Any other information you voluntarily provide
The site does not collect or store payment card information because purchases are handled via Cash on Delivery (COD).
2. How Your Information Is Used
Collected data may be used to:
- Process and fulfill your orders
- Communicate about order status, shipping, and support
- Respond to feedback or inquiries
- Improve website and services
- Send marketing/promotional messages if consented to
3. Data Protection and Security
Appropriate technical and administrative safeguards are used to protect personal data from unauthorized access, disclosure, or alteration. Only necessary staff have access to data for order processing or support tasks.
4. Marketing Communications & Opt‑Out
You may receive occasional promotional communications.
To opt‑out:
- Click “Unsubscribe” in promotional emails, or
- Contact the company to request opt‑out via email.
Opting out of marketing does not affect order status messages.
5. Cookies & Tracking
The site may use cookies to:
- Enhance browsing experience
- Track order progress
- Understand usage patterns
You can manage cookies in your browser settings.
6. Access & Correction Rights
You have the right to request access to your personal information and request corrections if details are inaccurate. Contact the company using the details listed below.
7. Updates to This Policy
This privacy policy may be updated periodically. The newest version will be published on the website.
8. Contact Information
Company: LuoGang Travel / Samantha Venture
Address: Sepetlahdentie 1 C 49, 02230 Espoo, Finland
Phone: +358 45 787 47168
Email: [email protected] (or privacy contact listed on site)