At Samantha Venture, we respect your privacy and are committed to protecting the personal information you share with us. This policy outlines how we collect, use, and safeguard your data when you interact with our website.

1. Information We Collect

When you place an order, contact us, or sign up for updates, we may collect the following information:

  • Full name

  • Contact number

  • Email address

  • Shipping address

  • Any other information you voluntarily provide

We do not collect or store any payment details as all purchases are made using Cash on Delivery.

2. How We Use Your Information

We use your information for the following purposes:

  • To process and deliver your orders

  • To communicate order status, shipping updates, or support messages

  • To respond to your inquiries or feedback

  • To improve our services and website experience

  • To send promotional messages or updates 

3. Data Protection

We take appropriate security measures to protect your information from unauthorized access, alteration, or disclosure. Access to your personal data is restricted to only those employees who need it to process your orders and support requests.

4. Marketing Communications

You may receive occasional updates, offers, or promotional messages from us. If you no longer wish to receive these communications, you can opt out at any time.

Opt-Out Instructions:

  • Click the Unsubscribe link at the bottom of any promotional email

  • Or contact us directly at [email protected] with the subject line Opt-Out

Please note: You will still receive important order-related communications, even if you opt out of marketing emails.

5. Cookies

Our website may use cookies to enhance your browsing experience, track order progress, and help us understand site usage. You can control cookie settings through your browser preferences.

6. Access and Correction

You have the right to request access to your personal information and request corrections if any details are inaccurate. To make such a request, please contact us using the details below.

7. Policy Updates

We may update this Privacy Policy from time to time. 

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at [email protected].